FAQ
Everything you need to know before your canoe trip
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FAQ
Questions & Answers about canoeing
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Booking & Reservation
How do I book a canoe trip?
You can use our online booking form or send us an email with your booking request. We will respond within three days with a preliminary booking that you confirm via email. You can also call us at 0570-500 25.
Do I have to book in advance?
It is safest to book canoes in advance so that we can prepare your equipment and plan transportation to the starting location. The canoes are often available, but a few weeks is normal when all are fully booked during peak season.
Can I change or cancel my booking?
Yes, please contact us as soon as possible if you need to change or cancel your booking. We always try to find a solution.
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Equipment
What is included in the canoe package?
The canoe package includes: canoe (INCAS AL 525), paddles, life jacket, tarp, rope, shovel, garbage bag, packing barrel one per canoe, transportation to the starting point and complete trail description with maps.
Do you have kayaks for rent?
Yes, we have a few Point 65 kayaks. Please note that kayaks have limited packing space compared to Canadians.
How many people can fit in the canoe?
Our INCAS AL 525 canoes can hold up to 3 people and 400 kg. They have two fixed seats, but you can put in 1-2 extra seats for children. With two small children, packing needs to be minimized!
Can I rent a tent and a storm kitchen?
Yes! As an option we offer comfortable camping tents and Trangia storm stoves. Let us know when booking and we will prepare this for you.
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Transport & Practical
What times does the transport to the starting point leave?
Transport to the starting point normally departs at 10:00If necessary, there is an extra transport at 14:00. No transportation starts after 16:00 PM. Reception is open 09:00 AM–20:00 PM.
Can I come the night before?
Absolutely – we recommend it! If you arrive before 17:00 PM, you can pick up your equipment and get a safety briefing the night before departure. You can also camp for free the night before and the night after your trip if you have booked a canoe.
How do I pay?
Card payments work well in Sweden and in stores in Austmarka, Norway (Jösseleden). Please bring some Swedish kronor, but it is not necessary if your card works for Swedish payments.
How do I get to Sandvikengården?
We are located just outside Arvika in western Värmland. If you are flying into Oslo, the best option is to take the train to Värmland (Arvika station). From there we can help with transportation. See our contact page for directions by car.
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Fishing
Do I need a fishing license?
Yes, a fishing license is required on most trails. Fishing licenses can be purchased digitally at ifiske.seWe are happy to help with information about which cards are needed for your rank.
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Security & Outages
What happens if I have to cancel the tour?
We have a 24/7 telephone service + 46 (0) 570-27 13 89 . If you have to cancel your trip due to weather, illness or other reasons – call us! We will pick you up at the nearest road. Try to call at least a day in advance if possible so we can plan the pick-up.
Is it safe to paddle with children?
Yes, with the right preparation. Life jackets are mandatory for everyone and are included in the equipment. We recommend the Värmeln Rundtur or Kölaälven for families – they have calm water and short day stages. Always paddle close to shore and adapt the trip to the weather and experience.
📞 Sandvikengården's emergency service: We have a 24/7 telephone service (+ 46 (0) 570-27 13 89 ) during the paddling season. Never hesitate to call if you need help – no matter the time of day.